Everything You Need to Know About the Secretarial Course at Empac-Emperors Academy


In the digital age, it's no longer sufficient for secretaries to only possess traditional administrative skills. The role has evolved, now demanding a blend of conventional abilities and cutting-edge IT expertise. Recognizing this shift, Empac-Emperors Academy, affectionately referred to as EMPAC, has crafted a course that captures this essence.

Nestled in Ghana, EMPAC is a renowned NVTI IT training institution that's spearheading the transformation of today’s professionals into tomorrow’s tech-savvy leaders. Their Secretarial Course stands as a testament to this commitment. By integrating state-of-the-art IT skills and elements of artificial intelligence, this program offers a unique blend that’s geared towards the modern secretarial role.

For those considering a secretarial career powered by the latest in IT and AI, here’s an in-depth look at EMPAC's comprehensive curriculum:

1. Basic Office Skills:

  • Typing and Keyboard Skills: Touch typing, speed typing, and keyboard shortcuts.
  • Office Communication: Effective listening, verbal communication, and telephone etiquette.
  • Document Preparation: Drafting, editing, formatting, and proofreading.

2. Advanced Office Suite Mastery:

  • Word Processing: Advanced features in Microsoft Word or equivalent software.
  • Spreadsheets: In-depth work with Microsoft Excel, including pivot tables, complex formulas, and data visualization.
  • Presentations: Advanced features in Microsoft PowerPoint, incorporating multimedia, animations, and effective design principles.

3. Communication and Correspondence:

  • Professional Writing: Drafting business letters, memos, and emails.
  • Digital Communication Platforms: Utilizing platforms like Microsoft Teams, Zoom, Slack, and more.
  • Social Media for Business: Leveraging platforms like LinkedIn, Twitter, and Facebook for professional networking and communication.

4. Administrative Procedures:

  • File Management: Digital and physical file organization, archiving, and retrieval.
  • Meeting Arrangements: Scheduling, agenda setting, minute taking, and follow-ups.
  • Travel and Event Coordination: Planning business trips, managing itineraries, organizing corporate events and webinars.

5. Technical Proficiency:

  • Database Management: Introduction to platforms like Microsoft Access, understanding database structure and basic queries.
  • Web and Graphic Design Basics: Utilizing tools like Adobe Suite and Canva for creating basic promotional material and managing website content.
  • Cloud Computing: Working with Google Workspace, Microsoft 365, and understanding cloud storage and collaboration.

6. Advanced Data Management:

  • Cybersecurity: Basic principles of protecting sensitive data, understanding malware, phishing, and other threats.
  • Digital Archiving: Best practices for storing, categorizing, and retrieving digital assets and documents.
  • Data Analysis: Basic training on tools like Tableau or Power BI for insights and reporting.

7. Project Management Basics:

  • Task Management: Using tools like Trello or Asana for individual and team tasks.
  • Time Management: Techniques and tools for effective scheduling and prioritization.
  • Resource Allocation: Understanding how to effectively allocate resources for projects.

8. Legal and Ethical Aspects:

  • Business Law: Basics of contracts, agreements, and relevant business laws.
  • Digital Ethics: Addressing issues like cyberbullying, online privacy, and intellectual property rights.
  • Regulations: Basic understanding of data protection regulations, such as GDPR.

9. Financial and Budget Management:

  • Bookkeeping Basics: Introduction to financial recording and accounting software like QuickBooks.
  • Expense Management: Handling and approving business expenses, travel costs, and petty cash.
  • Budgeting: Basics of creating and managing a departmental budget.

10. Artificial Intelligence Integration:

  • Basics of AI: Understanding AI, its applications in the business world, and implications in secretarial roles.
  • AI-Powered Office Tools: Familiarizing with AI-driven tools like virtual assistants, chatbots, predictive typing, and more.
  • AI in Data Analysis: Introduction to using AI tools for interpreting complex data, streamlining administrative tasks, and aiding in decision-making processes.

11. Personal Development and Soft Skills:

  • Conflict Resolution: Techniques for managing and resolving conflicts in the office.
  • Teamwork and Collaboration: Building a collaborative work environment and fostering teamwork.
  • Continuous Learning: Emphasizing the importance of updating skills and learning new tools as technology evolves.

12. Digital Marketing Basics:

  • SEO and Content Management: Introduction to optimizing content for search engines and understanding the basics of content management systems.
  • Email Marketing: Basics of creating email campaigns, newsletters, and using tools like MailChimp or HubSpot.
  • Analytics: Using tools like Google Analytics to assess website and campaign performance.

This meticulously crafted curriculum is not just a learning path; it's a career trajectory aimed at the future. EMPAC, through this course, is offering aspiring secretarial professionals a chance to be at the forefront of the industry's evolution. Join today and be part of a transformative journey that promises excellence, innovation, and unparalleled expertise.



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